Support

Worldwide Service and Support

Support Services and Repairs
When you choose a partner in the sophisticated field of microwave technology, your reputation for quality is in their hands. That is why it is essential that the partner you choose has a proven reputation of its own. With seven decades of experience and some of the world’s top engineers, CPI EDB has the capabilities and resources to bring you an extensive range of products and services.

After-sales Support

The company's relationship with customers do not end when an order is placed. CPI EDB takes pride in their after-sales support, which includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, repairing and disposal of a product.

Clean room technicians work on a coupler assembly at the Beverly Microwave Division

Repair Services

CPI EDB offers comprehensive repair services for its own or other companies’ microwave products. For more information on its repair capabilities, please contact CPI EDB at [email protected].

Please request an RMA and complete the appropriate paperwork to send in your product for review.

Note: International returns require both RMA and FSD forms to be submitted.

Submit an RMA request here
International FSD Form

Radar Support Service

CPI EDB offers full support for your radar systems, including:

  • Site Visits
  • Diagnoses
  • Repairs
  • Preventative Maintenance
  • Training
  • Obsolescence Support

For more information about these services, please contact CPI EDB Support at the contact information below.

Contact Us

CPI EDB Support
Warrington, England
Tel: +44 (0) 7711 946146

Email: [email protected]

Name Area of Responsibility Telephone Email
Steve Mummert CPI EDB Radar Support +44 (0) 7711 946146 [email protected]
Ted Stryker CPI EDB Radar Support +44 (0) 7593 949860 [email protected]